Fall 2019 Courses

ISE 468    ETM 568

Healthcare Process Improvement

Instructor, Dr. Joan A. Burtner, Certified Quality Engineer

Associate Professor and Chair

Department of Industrial Engineering and Industrial Management

Updated Dec. 2, 2019 3:28 pm

SyllabusforISE468Fall2019withISBN

SyllabusforETM568Fall2019withISBN

 

Fall 2019 Office Hours      T and R 1:30-3:00 pm    W 2:45-4:15 pm

 

Class Day
Class Activity/Topics
Homework Assignment

 

  IDM355F1ControlChartdataQUIZ OCT31  

W

Aug 21, 2019

ISE468ETM568F2019_TheInstituteofMedicine

 

ISE468ETM568F2019_PursuingtheTripleAimChapter1slides1-4

select slides on midterm

Buy textbooks if you have not already done so.

 

 

M

Aug 26, 2019

ISE468ETM568F2019_PursuingtheTripleAimPart2

select slides on midterm

 

 

 

.

Study for quiz on the ten acronyms.

21317data

 
       

W

Aug 28, 2019

Acronym Quiz

 

Meet in computer lab. One-way ANOVA in Minitab

 

BurtnerFall2019HypothesisTestingExamplesOneWayANOVAandTukey

 

ISE468ETM568data992019 with three sorted data sets and twoway demo

 

ISE468ETM568 data 1 9 2017

 

 

HAVE A NICE HOLIDAY!

 

M   

Sept 9, 2019

Fill in ANOVA table quiz

 

Balanced two way ANOVA design and execution in Minitab

   

W

Sept 11, 2019

Teams report out on balanced two-way ANOVA design exercise    

M

Sept 16

Intoduction to Control Charting in Minitab

 

ISE468ETM568Chapter_37SPCLecture1Sept2019

 

 

 

Study for SPC quiz

 

W

Sept 18

 

SPC QUIZ 1

 

AttributeandindividualsdataforISE468ETM568F19  no calculations on midterm Fall 2019

 

 

Distribute Statistical Quality Control article

 

   

M

Sept 23

 

Review TWO-WAY ANOVA

 

Distribute 5 Steps to preventing catheter-related bloodstream infections

 

Discuss Journal Article Summary and Critique assignments

 

 

 

W

Sept 25

Fill in TWO-WAY ANOVA table quiz

ValueStreamManagementforLeanHealthcareLecture1  on midterm Fall 2019

 

Read  "5 Steps to Preventing Catheter-Related Bloodstream Infections."  not on midterm Fall 2019

 

Complete a one-page summary and critique. Include complete citation. 

One-half page article summary. 

One-half page critique  ("I" statements.)

Single spaced Times New Roman 12 point font.

Bring printed copy to class on Monday September 30.

 

 

 

 

 

 

 

M

Sept 30

ISE468ETM568 NEW ChiSquareTestforAssociationMinitab17withexplanation_twoexamples Sept 2019

not on midterm Fall 2019

 

ISE468ETM568 ValueStreamManagementforLeanHealthcare Ch1Lec2 2017Publish  on midterm Fall 2019

 

 

 
       

W

Oct 2

NO CLASS ATTENDANCE - NO QUIZ

Read  "Applications of Statistical Quality Control to Cardiac Surgery"

 

Complete a one-page summary and critique. Include complete citation. 

One-half page article summary. 

One-half page critique  ("I" statements.)

Single spaced Times New Roman 12 point font.

Bring printed copy to class on Monday October 7.

 

 

 

 

 

 

 
M Oct 7

 

 

 

Enjoy your Fall Break  

W

Oct 9

NO CLASS ATTENDANCE - NO QUIZ    
M Oct 14 Value stream map icons.    
W Oct 16

DESIGN TWO WAY ANOVA QUIZ

 

Graduate Students: Email me ten multiple choice questions related to the Shahian article.  Use the template below.  (The first question is done for you.).  Due Monday October 20 at noon.

ISE 468 ETM 568 Fall 2019 Multiple choice template Shahian article

   
M Oct 2

Discuss content and format for midterm exam.  (Content as posted/discussed from Wednesday Aug 21 through Monday October 20)

 

Review graduate student multiple choice questions.

   
W Oct, 22, 2019

MIDTERM EXAM  -- Closed book, closed computer, closed calculator, closed cell phone.  Open minds.

   

 

M

 

Oct 28, 2019

 

ISE468ETM568ValueStreamManagementforLeanHealthcare Ch1Lec3 2017Publish

 

*ISE468ETM568S17 ValueStreamManagementforLeanHealthcare Glossarywithmodifications

 

 

 

W

Oct. 30, 2019

Quiz     VSMLH Glossarywithmodifications  Slide 2    

M

Nov 4, 2019

ISE468ETM568F19 LeanHealthcare-TheIdentificationofWasteJMBpublish    

W

Nov 6, 2019

MBNQA discussion    

M

Nov 11, 2019

MBNQA presentations

Cosby_Holland_Rehak_North Mississippi MBNQA

ETM568-F19-LewisPatelSewell-MBNQA

ISE468_ETM568 MBNQA EwingBassJoiner

Malcolm Baldrige National Quality Award HudsonNix

TonNuPiedra Baldrige Award 2016 Presentation

 

 

ISE468 ETM568 F19 Overview of the Balanced Scorecard Concept Publish

   

W

Nov 13, 2019

ISE468ETM568F2019_Nonparametric Statistics Lecture    

M

Nov 18, 2019

non-parametric solutions

ISE 468 ETM 568 Nonparametric Solutions 11 18 19

AHRQ and never events

Healthcare FMEA

   

W

Nov 20, 2019

non-parametric quiz    

M

Nov 25, 2019

No Class Attendance

Happy Thanksgiving

 

 

   

M

Dec 2

ISE468ETM568 11 20 19 computer quiz nonparametric explanations 11 26 19

 

Discussion of in-class test and take home exam

Discussion of additional assignment for ETM 568

   

W

Dec 4

In-class test    

 

END OF ISE 468   ETM 568  Fall 2019 Web Site

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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ISE468ETM568ACRONYMListupdateFeb212017

 

 

   
       

 

Feb 22, 2017

 

 

 

 

 

Feb 27, 20157

 *ITEMS BELOW ARE TENTATIVE

VSM Icon Quiz

 

 

 

Mar 1, 2017

  on Test2

 

quiz 444

ISE468 ETM568 quiz 2 15 17 with quiz questions and answers

QUIZ 2 

 

QUIZ 3

ISE 468 ETM 568 ACRONYM List update Jan 25 2017ISE468ETM568S17 Meehan Simulation Article Notes

 

QUIZ 4

  on Test2

 

QUIZ 5

Find these articles on the Web and choose one for a one-page summary and critique due Wed March 15.

 

Douglas E. Paull, et.al. Errors upstream and downstream to the Universal Protocol associated with wrong surgery events in the Veterans Health Administration        on Test2


Cornelius A. Thiels,  et. al. Surgical never events and contributing human factors
  on Test2

 

M

Mar 13, 2017

Intro to Medical Management Insurance DRG Codes publish Feb 11 2015

 

ISE468ETM568S17 Deficit Reduction Act of 2005 March132017

 

Clarifying _never events_ and introducing _always events_ ISE468 student presentation  on Test2

   

W

Mar 15, 2017

Small group discussions of Paull and Thiels articles

 

 

 

 

M

Mar 20, 2017

Statistical analysis and Pareto charts    

W

Mar 22, 2017

Quiz on Paull and Thiels articles    

M

Mar 27, 2017

data for class demo March 27 2017

Value Stream Management for Lean Healthcare

   

W

March 29, 2017

 

  on Test2

   

M

April 1, 2017

 Review chapters 2 and 3 of Lean Management

 

   

W

April 5, 2017

******NO CLASS TODAY******    

M

April 10, 2017

Susan Barkley Question and Answer Session -- My Career in Healthcare    

W

April 12, 2017

Spring 2017 Lean Hospitals Chapter 4  on Test2    

M

April 17, 2017

Student Presentations

Lean Hospitals  Graban Ch 5,7  not on Test2

 

W

April 19, 2017

Student Presentations

Lean Hospitals   Graban Ch 9,11   not on Test2

 

M

April 24, 2017

ISE468ETM568S17 OzcanChapter_6JMBv4 slides1thru21

ISE468S17 Ozcan Chapter_9 JMB v7 slides 1-9 publish

ISE468ETM568 S2017 OzcanChapter_9Lecture2JMB publish

not on Test2

not on Test2

not on Test2

 

W

April 26, 2017

TEST 2  

Friday

April 28

Take-Home Final  email deadline Wednesday May 3 5pm

 

Pareto problem for final exam

 

Part 1 was emailed to you this morning.

Part 2 will be posted later today.

   
 

 

 

Lean Hospitals  presentations by graduate students

 

Lean Hospitals CH 5 Brady Bradshaw ETM 568

 

Lean Hospitals Chapter 7 Ryan Rose

 

Lean Hospitals Chapter 9 Jacob Edwards

 

Lean Hospitals CH 11 Dalton Edge

   

 

 ISE468ETM568S17

 

*data for January 30 2017 class ISE 468 ETM 568

 

*Burtner Solution to Spring2017 inclass activity Jan

   

 

Monitoring Fetal Health - Ana Carolina Rosa and Hevelyne Duarte de Souza revised

 

Healthcare-Haste-makes-care-unsafe revised Jacome Garcia revised

 

The Relationship Between Emergency Department Crowding and Patient Demers revised

 

Emergency Department Crowding Callier_Drabek_Hutchison-revised

A Multidisciplinary Team- Mason Murtaugh Spears

Control Charts Atzmon Baker Best Easter

 

ETM 568_Health Cost Presentation Williford revised

 

Piedrahita revised

 

ETM 568 Presentation_Peavy_Seward_Swinton_Final_3 revised

 

Grambling Nakamura Barbosa Group Health Presentation REVISED

Hanson Article Presentation_ETM 568 original

 

ISE468FrankDixon original

 

 
   
   

Reference materials:

ISE468S13 Pursuing the Triple Aim Chapter 1 slides 1-4

ISE468 ETM 568 Pursuing the Triple Aim Chapter 1 Part 2

ISE468S13 The Institute of Medicine Jan28

 

 

 
 
Emergency_department_simulation  
 
.ISE468S13 Nursing Interruptions Feb 6 Burtner Nonparametric examples 1 2 3 4 without solutions for Tuesday March 20 2012 publish  

IDM404S12 HowtoBuildandAnalyze a TWO-WAY ANOVA using Minitab15

IDM404Spring2012_hypothesis testing review Part1 DISTRIBUTEIDM404March202012 data

Spring2011 NonparametricLecture1 March292011

IDM404S12 How to Conduct Two Way ANOVA in Excel

IDM404April102012data

Grambling Presentation original

 

Spring2015 Nonparametric Lecture1 Jan282015 rev

BurtnerNonparametricSolutions1234 publish January2015