Fall 2010 Courses

ISE 427 / ETM 591 Reliability and Quality Assurance

Instructor, Dr. Joan A. Burtner, Certified Quality Engineer

Associate Professor of Industrial Engineering

Syllabus for ISE 427 Fall 2010

Syllabus for ETM 591 Fall 2010

 

Homework and Exercises                    Updated Dec 2  9:33 pm

 Class Notes
  Assignment

Due Date

Aug 24

ETM591F10_hypothesis testing examples Part 1 DISTRIBUTE

    
Aug 26 ETM591F10_hypothesis testing examples Part 2 DISTRIBUTE

 
Aug 31 In-class Exercise  Data for Tuesday Aug 31 Use Hypothesis Test Template to solve problems 3 and 4. Sept 2
Sept 2 Data for ThursdayDEMO    
Sept 7

ETM 591 students: Work in groups to prepare a 12-24 slide PowerPoint Presentation on your assigned chapter in healthcare text.

Team leaders should send team members' names and preferred email address to Burtner_J@Mercer.edu

***

Email Reliability in Healthcare PowerPoint Presentation file to Burtner_J@Mercer.edu

Sept 7

9pm

***

Sept 21

noon
Sept 7 ISE 427 students: Work individually to gather three full-text articles related to your topic.  Email articles to your ETM 591 team and cc your professor as soon as possible but no later than noon on Tuesday. Sept 14 noon
  Data for Thursday Sept 9 PRESENTATIONS BY ETM 591 STUDENTS WILL BEGIN THURSDAY SEPT 23.   
       
Sept 16 Examples of correct and incorrect conclusions Final Version of PowerPoint Presentation due (all teams) Sept 23 5 pm
  ETM591F10_ISE427Lecture_Classic Quality Problem-Solving Tools    
       
Sept 23 Sept23 Ch 7 Human Error in Healthcare Graduate Student Presentation    
  Sept23 Ch 9 Patient Safety Graduate Student Presentation rev2    
  ETM591F10_ISE427_Lecture_Probability and Statistics for Reliability v3 Data for Problem 1 Homework due Tues Sept 28  Sept 28 5pm
       
Sept 30

TEST 1 - October 21, 2010          TEST 2 - November 18, 2010

    
  Sept30 Ch 4 Medical Device Safety Graduate Student Presentation    
  Sept30 Ch 5 Medical Device Software Quality Assurance Graduate Student Presentation 2003 rev1    
  Sept30 Ch 6 Medical Device Maintenance Graduate Student Presentation 2003    
 

   
Oct 7

 ETM591F10_ISE427_Lecture_ReliabilityDataCollectionandUse

ETM 591 ISE 427 Hypothesis Test Examples Sign and Wilcoxon

ETM 591students: Develop 10 multiple choice questions for your assigned chapter in the Dhillon text. Use the multiple choice template.

ISE 427 students: Develop 5 multiple choice questions for each of the 3 lectures presented by Dr. Burtner

Email by  Oct 12

8 pm
   ETM ISE Fall 2010 Multiple Choice Question Template   Study for Test 1  
       
Oct 18 Sample Test Questions from the Dhillon Text    
    Patient Safety 1 Patient Safety 2 Patient Safety 3    
    Software QA 1 Software QA 2 Software QA 3    
    Device Safety 1 Device Safety 2 Device Safety 3    
    Human Error 1 Human Error 2    
    Device Maintenance 1 Device Maintenance 2 Device Maintenance 3    
       
Oct 26  ETM591F10_ISE427_Lecture_ReliabilityManagement    
  Recall_Example_Summer   ETM591 ISE427 HW Due Nov 4  
       
Nov 4   Mathematics Examples from Text Word2003 publish  
 

2003Product Recall_ ThomasKnerr_TeethingTablets

2003ProductRecall_CalebHowell_HopeFoodSupply

2003ProductRecall_Chahal_JardineCribs

2003ProductRecall_Coggins_WiiWristStraps

2003ProductRecall_Cranford_Lantern

2003ProductRecall_dunagan_AppleComputerBatteries

2003Product Recall_King_Tylenol

2003ProductRecall_DeLaine_HPBattery

2003ProductRecall_Duan_Bluebird

2003ProductRecall_Duong_defibril

2003ProductRecall_Early_shelleggs

2003ProductRecall_HARRIS_milk

  
 

2003ProductRecall_Meador_FirestoneTires

2003ProductRecall_Pierre_CarSeats

2003ProductRecall_Smith_Escalade

2003ProductRecall_Murray Camry revised

2003ProductRecall_Hazelrig_HVP

2003ProductRecall_Hudnall_UkraininaMeat

2003ProductRecall_Lockwood_Palladone

2003ProductRecall_Wilcher_Lamborghini

  
  ETM591F10_hypothesistestingexamples Part 3 DISTRIBUTE    
       
       

 

 Final Exam  ETM591 ISE427 Final Due Dec 12 5pm

Use GALILEO to find these articles for the final.

Title

Author

Organizational Silence and Hidden Threats to Patient Safety

Kerm Henriksen and Elizabeth Dayton

Struggling to Invent High-Reliability Organizations in Health Care Settings: Insights from the Field

Nancy Dixon and Marjorie Shofer

Enhancing Patient Safety through Organizational Learning: Are Patient Safety Indicators a Step in the Right Direction?

Peter Rivard, Amy Rosen, John Carroll

Improving Patient Safety in Hospitals: Contributions of High-Reliability Theory and Normal Accident Theory

Michal Tamuz and Michael Harrison

Making Noncatastrophic Health Care Processes Reliable: Learning to Walk before Running in Creating High-Reliability Organizations

Roger Resar

Fair and Just Culture, Team Behavior and leadership Engagement: The Tools to Achieve High Reliability

Allan Frankel, Michael Leonard, Charles Denham

Creating High Reliability in Health Care Organizations

Peter Pronovost, Sean Berenholtz, et al