Technical Support for English 264 Online
Mercer provides a web site with a great deal of helpful information, including answers to frequently asked questions.
Because students in an online course may encounter computer problems that could make it impossible to do the assignments, Mercer has also established a Student Help Desk to provide technical support over the phone. (Since you might not be able to access this web page to get these phone numbers if you are having a computer problem, you might want to write them down or print them up now.)
Atlanta
Technology Support Services
Help Desk – 678-547-6310
Swilley Building, Suite 135
Monday - Friday 7:00 am – 5:00 pm
Student Help Desk
678-547-8989
Monday-Thursday 7:00 am – 10:00 pm
Sunday 2:00 pm – 10:00 pm
Ken Donnelly
Director of Technology Support Services
678-547-6031
Macon
Technology Support Services
Help Desk - 478-301-2922
Lower level of the Auxiliary Services building
Monday thru Friday 7:00 am – 5:00 pm
Student Help Desk
478-301-7000
Tarver Library 24-hour Study Room
Monday-Thursday 7:00 am – 10:00 pm
Sunday 2:00 pm – 10:00 pm
Mickey Belote
Associate VP for Information Technology
478-301-2850
Jonathan C. Glance
Professor of English
Mercer University
Last Updated 15 May 2014
