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Fall 2009 Courses
IDM 355 Quality Management
Instructor, Dr. Joan A. Burtner, Certified Quality Engineer
Associate Professor of Industrial Engineering
Syllabus for IDM 355 Fall 2009
Final Exam Tuesday Dec 15 7-10 pm
Homework and Exercises
Updated Dec 8, 2009
Assignment |
Lecture | Due Date |
|
|---|---|---|---|
HW 1 |
Write a one-page summary and critique of the LOS article discussed in class on Tuesday. |
Aug 27, 2009 |
|
| HW 2 |
Write a summary/analysis of the process flow exercise we conducted in class. Conduct at least one statisical analysis based on the data we collected. |
Sept 1, 2009 Sept 3, 2009 |
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| HW 3 |
Choose two of Deming's Fourteen Points. Discuss how your school does and does not adhere to those principles. (word-processed, minimum ½ page) |
IDM355F08_Lecture_QualityHistoryDemingPrinciples | Sept 9, 2009 |
| HW 4 |
Hypothesis test quiz - one and two sample designs for one factor |
IDM355F09_hypothesis testing examples Part 1 DISTRIBUTE | Sept 15, 2009 |
| HW 5 | Hypothesis test quiz - three or more sample designs for one factor | IDM355F09_hypothesis testing examples Part 2 DISTRIBUTE | Sept 17, 2009 |
| HW 6 | Bring Healthcare text to class. | Sept 22, 2009 | |
No class on Thursday Study Lecture Notes on your own |
IDM355F09_Lecture QualityHistory DemingPrinciples publish | ||
| HW 7 | Study for Thursday's (Oct 1) Test . | IDM355F09_Lecture_LeanHealthcare The Identification of Waste | |
| Test 1 Thursday Oct 1, 2009 | |||
| HW 8 | |||
| HW 9 | IDM355F09 How to build a TWO-WAY ANOVA in Minitab 15 | ||
| HW 10 | Two-way ANOVA Exercises | Oct 13, 2009 | |
| HW 11 | Complete the Typical Hypothesis Template for Problem 8, 11, 12 | IDM 355 Fall 2009 Chapter 19 Problem 11 Solution | Oct 19, 2009 3pm |
| IDM 355 Fall 2009 Chapter 19 Problem 12 Solution | |||
| Two-Way ANOVA Quiz on Oct 22 | Problem 12 Solution for Template Completion JMB | ||
| HW 12 | Write a memo to management describing the data analysis and recommendations with respect to the two-way ANOVA you conducted. | ||
| HW 13 | Besterfield text: Chapter 2 Problems 15 and 16 | Oct 29, 2009 | |
| Quality Management System article | Hermann Harvard Quality Management System for Behavioral Healthcare | ||
HW 14 |
Report on three companies that received MBNQA award |
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| HW 15 | Report on two companies that received OSHA fines | ||
| HW 16 | Ten common team problems assignment | ||
| HW 17 | Summary and critique of Quality Management System article (Hermann Harvard Quality ...) | Nov 17, 2009 | |
| IDM355F09 Nov 24 Control Chart Simulation Lab | Nov 29, 2009 | ||
Test 2 will cover topics discussed since Test 1: Two-way ANOVA and Besterfield Chapters 1,2,3,4,5,6 |
Test 2 Tuesday Dec 1, 2009 | ||
| SanGabrielValley FMEA example | IDM355F09_Lecture_An Introduction to Failure Modes and Effects Analysis | ||
| Data |