FALL SEMESTER 2009

This semester I am teaching the following courses:

  • TCO 341: Technical Communication

Required for all those earning a degree from the School of Engineering, TCO 341 is designed to acquaint students with the forms and conventions of technical documents. Students will produce a resume, letters, memos, reports, instructions, and a proposal. Additionally, they will make two oral presentations. The emphasis in this course is on writing as a process of thinking, of clarifying ideas and discovering questions, as well as on writing as a means of transferring information. Students should expect to write a great deal and to gain fluency and ease as you master different techniques.

  • TCO 632: Knowledge Management

Technical communicators play a crucial role in the 21st century knowledge economy: we create knowledge by capturing and making explicit the tacit knowledge of subject matter experts. We help our organizations be more competitive in the marketplace by avoiding the loss of knowledge when employees quit or retire, by storing knowledge in reusable form, and by delivering knowledge in the most effective medium to those who need to use it. This course focuses on the concepts and methodologies of knowledge management and content management, and on the roles that technical communicators can play in helping their organizations understand and implement knowledge management and content management.

 

PODCASTS

Because the MS program in Technical Communication Management is offered entirely online, we have attempted to find as many ways as possible to give students an experience as close to a face-to-face seminar as possible given the fact that we usually have students scattered through multiple time zones and often living and working on more than one continent.

Podcast minilectures have been a good means of providing our students some voice contact with the instructor. Here are the introductory podcasts used recently in two of my courses.

 
 

I also recorded the first podcast for the IEEE Professional Communication Society in September 2007. It has been downloaded or played on the PCS site more than 2190 times.

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