TCO 341 Technical Communication Companion Site

Dr. Susan Codone, Assistant Professor of Technical Communication

 

   
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Dr. Susan Codone, Assistant Professor Technical Communication
codone_s@mercer.edu

last modified 18 August, 2008

 

TCO 341
Technical Communication Fall 2008
T/R 1:40-2:55

Instructor:

Dr. Susan Codone
Department of Technical Communication
Office: Room 241, Science & Engineering
Phone: 301-4185
E-mail: codone_s@mercer.edu
Websites:

Textbook:
http:// www.bedfordstmartins.com/techcomm

Clas Website: http://faculty.mercer.edu/codone_s/tco341/syllabus.htm

Textbooks and Supplies

Required - Markel, M. (2007), 8th Edition. Technical Communication. New York: Bedford/St. Martin's. ISBN: 978-0-312-44197-5

Suggested -Good college-level English handbook
Good college-level dictionary
Class notebook - Three-ring standard binder and notebook paper; dividers for separate sections.


Course Purpose

TCO 341, required for all students earning a degree from the School of Engineering, is designed to acquaint you with the forms and conventions of technical documents. You will produce a resume, letters, memos, reports, instructions, and a proposal. Additionally, you will make oral presentations. Professional standards will be expected as you learn the importance of skilled communication in working contexts.

Emphasis will be placed on writing as a process of thinking, of clarifying ideas and discovering questions, as well as on writing as information transfer. You should expect to write a great deal and to gain fluency and ease as you master different techniques.


Course Objectives

Upon successful completion of this course, you should be able to do the following:

1. Analyze audience and purpose for a document and design an appropriate document to achieve the communication goals.
2. Identify the types and purposes of documents used in a professional context.
3. Prepare an effective resume of your skills and experience.
4. Write informal reports concerning the feasibility of a decision.
5. Generate a clear and concise set of assembly instructions.
6. Prepare and deliver an effective oral presentation.
7. Conduct peer reviews.
8. Participate in team writing activities.
9. Use effective proposal writing techniques to develop a brief proposal.

Prerequisites: Successful completion of Engineering 107/108 or FYS 101/102 or equivalents.


Course Standards

1. Assignments are due at the beginning of the class period on the date due. In an exceptional circumstance you may petition to hand in an assignment late. If granted, the grade will be reduced one letter grade per day late.

2. Prepare all out-of-class writing using a computer and format it properly in a business-like manner.

3. Correct grammar (usage, spelling, and punctuation) is the standard requirement for technical communication. It is assumed that you know the mechanics of writing and this will not be the focus of this course. Therefore, errors will count in class.

4. Attendance is required due to the large amount of in-class work and team activities we will be doing. You can't "make up" experiential learning. Therefore, if you must miss a class, please notify me in advance and bring a memo of explanation with you when you return to class. Each absence above 3 unexcused absences will result in a loss of 10 points off the final grade. It is especially important that you be present when your classmates give peer reviews and oral presentations, since you will be giving written feedback. Absences during peer reviews and oral presentations will be counted as double.

5. Collaborative work will be assigned regularly because companies routinely use teams to accomplish their business goals. Collaborative work is a learned skill that you must consciously develop. You will be learning to manage the group process as well as the communication principles in this course. Each group member will be asked to rate the participation and effectiveness of others.

6. Grading encompasses every aspect of the course, from participation through final products. You can assume that every task requested directly or indirectly factors into your grade. For example, having your work prepared for your group is as important as having it ready for me. Regular feedback will be given on documents submitted.

7. You are encouraged to schedule a conference at any point that you need it. If you need to see me, catch me after class to schedule a time or email me at codone_s@mercer.edu.

8. Because computer-assisted communication is so critical to your survival in the technical world, we will include in this class instruction on methods for online library searches. You also will be expected to use PowerPoint for two presentations.

9. Students bear the sole responsibility for ensuring that papers or assignments submitted electronically to a professor are received in a timely manner and in the electronic format(s) specified by the professor. Therefore, you should have your email client issue a receipt verifying that the document has been received. You are encouraged to retain a copy of the dated submission. To the best of my ability, I will acknowledge receipt of your assignments.

12. Out of courtesy for all those participating in the learning experience, all cell phones and pagers must be turned off before entering the classroom or lab.

13. The honor code provisions as outlined in the Bulletin and in the student handbook, The Lair, will be assumed for everyone. It should be clear from class discussion which projects will be collaborative and which ones must be individual.

14. Students requiring accommodations for a disability should inform the instructor at the close of the first class meeting or as soon as possible. If you are not registered with Disability Services, the instructor will refer you to the Disability Support Services office for consultation regarding documentation of your disability and eligibility for accommodations under the ADA/504. In order to receive accommodations, eligible students must provide each instructor with a “Faculty Accommodation Form” from Disability Services. Students must return the completed and signed form to the Disability Services Coordinator on the 3rd floor of the Connell Student Center. Students with a documented disability who do not wish to use academic accommodations are also strongly encouraged to register with Disability Services and complete a Faculty Accommodation Form each semester. For further information, please contact Carole Burrowbridge, Disability Services Coordinator, at 301-2778 or visit the website at http://www.mercer.edu/stu_support/swd.htm.

15. Classroom rules prohibit food and drink, except bottled water.


Approximate Weighting Of Assignments
825 Points Possible

Written Assignments
Other Class Work

Memos (2)

Feasibility Report

Resume

Cover Letter

Instructions (Group grade)

50

100

50

25

100

 


Participation and Attendance



100

Total 325 points Total 100 points
Final Project
Oral Presentations

Proposal working papers (red team review & storyboards)

Proposal

 

100



150

Feasibility Reports Oral Briefing

Proposal Presentations Group Grade (affected by peer ratings)

 

50

 

100

Total 250 points Total 150 points

last modified 18 August, 2008

 
Dr. Susan Codone, Assistant Professor Technical Communication
codone_s@mercer.edu