• Ed.D., Instructional Technology and Distance Education, Nova Southeastern University, 2001
• M.S.E., Engineering Management, Mercer University, 1993
• B.S.E., Industrial Engineering, Mercer University, 1991
• Ed.S., M.Ed., Guidance and Counseling, University of Florida, 1971
• B.A., Psychology, University of Florida, 1969

• Associate Professor Emerita July 2020
• Chair, Professor, Department of Industrial Engineering and Industrial Management, School of Engr.,  Aug 2014 -July 2020
• Assoc. Professor, Department of Industrial Engineering and Industrial Management, School of Engr. (tenured),                Aug 2008 - present
• Assoc. Professor, Mechanical and Industrial Engineering, School of Engr. (tenured), Aug 2006 - Aug 2008
• Asst. Professor, Mechanical and Industrial Engineering, School of Engr. (tenure-track), Aug 2000-July 2006
• Asst. Professor, Mechanical and Industrial Engr. (secondary appt.), School of Engr., Sept 1999-Aug 2000
• Asst. Professor, Engineering Core, School of Engr., Sept 1993-Aug 2000
• Instructor, Engineering Core, School of Engr., Sept 1991-Aug 1993
• Adjunct Instructor, School of Engr., Feb 1991-Aug 1991

• Data Analysis Consultant, Navicent Health, 2014 - present
• Process Improvement Consultant, Coliseum Health System, 2013 - present
• Data Analysis Consultant, Regency Hospital, 2009, 2010
• Qualitative Survey Design and Analysis, 2010, 2011
• Process Improvement Consultant, Piedmont Hospital 2006, 2007, 2009, 2010, 2011
• Quality Analyst, Mercer Engineering Research Center (MERC), 2008-2010
• Quality Engineer, Bassett Furniture Company, Macon GA 2004
• Internal Evaluator, W.M. Keck Engineering Analysis Center, 2003-2005

• Principal Investigator, Engineering Information Foundation Grant, October 2003, EiF03.09: A Retrospective Study of Freshman Engineering Attitudes and Persistence Toward a College Degree ($10,000)

• Ford Motor Company Fund Grant, October, 2001 ($3,422 Ford) ($1,905 matching)
• Community Foundation of Central Georgia Grant, June 2001 ($8,600)
• AGL Resources Grant, March 2001, ($3,000)
• American Honda Foundation Program Grant, February 2001 ($52,530)
• 100 Black Men of Middle Georgia Grant, December 2000, ($9,600)
• Mercer Center for Community Development Grant, November 2000, ($6,200)
• American Honda Foundation Program Grant, November 1999 ($49,967)
• Mercer Center for Community Development Grant, November 1999, ($3,400)
• University Research Office Faculty Incentive Grant, Summer 1998 ($1,500)

• ISE 493, Healthcare Research Methods

• ETM 591/ ISE 427, Reliability and Quality Assurance

• ISE 468, ETM 568 Process Improvement in Healthcare

• ETM 627, Quality Management

• ISE 428, ETM 528 Quality Engineering

• IDM 404, Industrial Management Case Studies

• ISE 352, Design of Experiements
• ISE 327, Statistical Process and Quality Control
• IDM 355, Quality Management
• ISE 288, Introduction to Industrial Engineering
• EGR 312, Engineering Economy (course coordinator 1999-2002)
• EGR 252, Probability and Statistics for Engineers (course coordinator 2001-2011)
• EGR 105, Introduction to Engineering (course coordinator 1998-1999)
• EGR 106, Engineering Tools and Techniques
• EGR 107, Introduction to Engineering Design (course coordinator 1997-1999)
• EGR 108, Professional Practices
• EGR 120, Engineering Economy
• SCP 451, Self and World: A Case Approach to Issues of Choice and Responsibility
• ISE 341, Statistical Quality Control
• EGR 320, Probability and Statistics for Engineers
• EGR 311, Engineering Economy
• EGR 101, Methods of Engineering I
• EGR 102, Methods of Engineering II
• EGR 103, Methods of Engineering III (course coordinator 1996-1997)

PUBLICATIONS AND PRESENTATIONS, 1996-2020:

Burtner, J. and Biswas, P. (2018). "Translating Time Study Implementation from Academia to the Real World". ASEE Southeast Conference Proceedings.  Daytona Beach, FL. March 2018 

Shogbon, A. O., Jacob, B. C., Kimble, L. A. P., Peasah, S. K., Burtner, J. M., Moody, L. E., Ngo, D., Ryan, G. J. (2017). Time Motion Analysis of Nurses Utilizing Insulin Pen Devices Compared to Vial and Syringe in an Inpatient Setting. Journal of Pharmacy Practice . http://journals.sagepub.com/eprint/8wXt8hpIfTKWHc6G3sI8

Burtner, J ,Hollingshed, M., and Barnett, S. (2017). " Helping Engineering Students Decide on the Advantages of Obtaining Lean or Six Sigma Certification". ASEE Southeast Conference Proceedings. San Juan, Puerto Rico.March 2017

Hollingshed, M. and Burtner, J. (2017). "The Case for Lean Six Sigma Certifications for Engineering Faculty". ASEE Southeast Conference Proceedings.  San Juan, Puerto Rico. March 2017

Moody, L. E., & Burtner, J. (2016, June), "Opportunities, Challenges, and Locus of Control in Undergraduate Research in Healthcare Settings" Paper presented at 2016 ASEE Annual Conference & Exposition, New Orleans, Louisiana.

Alvarez, M., Kerr, B., Burtner, J., Ledlow, G. and Fulton, L.   (2012). “Outsourced Nursing Levels and Effects on LTACH Quality Outcomes”.  Poster presented at the Acute Long Term Hospital Association National Clinical Conference, Dallas, TX

Alvarez, M., Kerr, B., Burtner, J., Ledlow, G. and Fulton, L.   (2012). “Chief Nursing Officer Preferences when Utilizing Outsourced Nurses in LTACH”. Poster presented at the Acute Long Term Hospital Association National Clinical Conference, Dallas, TX

Burtner, J.  (2012). “Design and Analysis of Open Response Surveys: Lessons Learned ” IIE Healthcare Systems Process Improvement Conference  February 19, 2012.

Alvarez, M., Kerr, B., Burtner, J., Ledlow, G. and Fulton, L.   (2011). “Effects of Outsourced Nursing on Quality Outcomes in Long-term Acute-Care Hospitals".   Journal of Nursing Administration. March 2011

Burtner, J. (2011). "Introducing Healthcare Engineering into the Undergraduate and Graduate Industrial Engineering Curriculum". ASEE Southeast Conference Proceedings  April 2011.

Alvarez, M., Kerr, B., Burtner, J., Ledlow, G. and Fulton, L.   (2011). “Use of Outsourced Nurses in Long Term Acute Care Hospitals: Outcomes and Leatership Preferences",  Journal of Nursing Administration. February 2011

Bubacz, M., Merali, A., Lackey, L., and Burtner, J. (2010). "Female Engineers at Mercer University: Student Recruitment, Retention, and Faculty Involvement." ASEE Southeast Conference Proceedings

Smith, S. and Burtner, J. (2010). “Beyond the DRG – Utilizing Secondary ICD-9-CM Codes for Data Analysis” Poster presented at the Society for Health Systems/American Society for Quality Conference and Expo  February 2010.

Alvarez, M., Kerr, B., Burtner, J., Ledlow, G. and Fulton, L.   (2009). “Outsourced Nurse Utilization in Long Term Acute Care Hospitals and Patient Outcomes", unpublished manuscript

Jenkins, H. and Burtner, J.  (2007). “An Approach to Develop and Measure Engineering Visualization in an Introductory Mechanics Course using Computer-Aided Learning Modules.” International Journal of Engineering Education

23(1), 150-161.

Burtner, J. (2005). “The Use of Discriminant Analysis to Investigate the Influence of Non-Cognitive Factors on Engineering School Persistence.” Journal of Engineering Education, July 2005

Burtner, J. and Jenkins, H. (2005). “The Use of Conceptual Quizzes to Evaluate the Efficacy of Computer-Aided Engineering Modules in an Introductory Mechanics Course.” Unpublished Manuscript

Burtner, J. and Moody, L. (2005). One Study Many Uses: Teaching Data Collection and Analysis. Proceedings of the Institute for Industrial Engineering Research Conference. CD-ROM.

Burtner, J., Moody, L. and Schultz, S. (2005) Tying Industry to Engineering Education: A Case Study on Developing an Academia/Industry Relationship with an Emphasis on Benefits Accrued and Lessons Learned, American Society for Engineering Education Southeastern Regional Conference Proceedings. Industrial Division

Burtner, J. (2005) The Effect of EC2000 on Curricula Related to Professional-Practice Skills Outcomes: A Case Study , American Society for Engineering Education Southeastern Regional Conference Proceedings. Division

McIlwain, H. Burtner, J., Dane, F. & Hensel, L. (January 2005). Girls' Mathematics Skills and Attitudes Toward Mathematics, Science and Engineering During a Summer Camp Experience for Minority Children . Unpublished Manuscript

Burtner, J. (2004) Critical-To-Quality Factors Associated With Engineering Student Persistence: The Influence Of Freshman Attitudes , ASEE/IEEE Frontiers in Education Conference Proceedings

Burtner, J., Rogge, R D. and Sumner, L. (2004) Formative Assessment of a Computer-Aided Analysis Center : Plan Development and Preliminary Results, ASEE/IEEE Frontiers in Education Conference Proceedings.

Moody, L. and Burtner, J. (2004) Work In Progress - Using User Experience Research to Develop Needs Assessment Skills of Undergraduates, ASEE/IEEE Frontiers in Education Conference Proceedings

Burtner, J. (August 2004). Quality Report – Macon Facility. Unpublished Document.

Burtner, J., Durre, C., and Smith, N. (2004). Application of Quality Improvement Techniques to the Powder Coat Process, Proceedings of the Institute for Industrial Engineering Annual Conference. CD-ROM.

Burtner, J. (2004 ) Lean Six Sigma , Presented at the American Society for Quality Middle Georgia Chapter May meeting, Macon, GA.

Burtner, J. (2004 ) The Adaptation of Six Sigma Methodology to the Engineering Education Enterprise , American Society for Engineering Education Southeastern Regional Conference Proceedings. Industrial Division

Burtner, J. and Backer, G. (2004). A Preliminary Investigation of Critical-to-Quality Factors Associated with Student Persistence: Does Confidence Make a Difference? American Society for Engineering Education Southeastern Regional Conference Proceedings. Industrial Division

Burtner, J. and Schultz, S. (2004) Educating Engineers for the Information Age: How Exposure to Information Age Tools in the Classroom Prepares Students for the Information Age American Society for Engineering Education Southeastern Regional Conference Proceedings. Industrial Division

Burtner, Joan, Laura Brown, and Shelia Barnett. (2003). The Effects of Lean at Rheem Manufacturing Company. Institute of Industrial Engineers Lean Management Solutions Conference, Paper.

Brown, Laura. and Joan Burtner. (2003). The Effects of Lean at One Middle Georgia Industry. Institute of Industrial Engineers Lean Management Solutions Conference, Presentation.

Barnett, Shelia and Joan Burtner. (2003). The Use of Employer Surveys to Evaluate Professional-Practice Related Skills in an Industrial Experience Program. American Society for Engineering Education Annual Conference Proceedings.

Burtner, Joan and Shelia Barnett. (2003). A Preliminary Analysis of Employer Ratings of Engineering Co-op Students. American Society for Engineering Education Southeastern Regional Conference Proceedings. Industrial Division.

Burtner, Joan and Renee Rogge. (2003). Case Studies in Management Style and Leadership Roles of Faculty Advisors to Student Organizations. American Society for Engineering Education Southeastern Regional Conference Proceedings. Administrative Division.

Burtner, Joan, Shelia Barnett, R. Radharamanan and Scott Schultz. (2003). Industrial-Related Projects in the Upper Level Industrial Engineering Curriculum at Mercer University. American Society for Engineering Education Annual Conference Proceedings. Nashville, TN Session 3657.

Burtner, Joan and Renee Rogge. (2003). Faculty Advisors' Management Styles and the Development of Students' Leadership Capabilities. American Society for Engineering Education Annual Conference Proceedings. Nashville, TN Multimedia Session.

Barnett, Shelia, Joan Burtner, R. Radharamanan and Scott Schultz. (2003). Bringing Real World Experiences into the Industrial Engineering Classroom: From the Introductory Course to Senior Design. American Society for Engineering Education Southeastern Regional Conference Proceedings. Industrial Division.

Burtner, Joan. (August 2002). A Continuous-Improvement Approach to Increasing the Graduation Rate at a Private Comprehensive University: Report of a Summer Research Initiative. Mercer University: Unpublished document.

Burtner, Joan. (2002). Bringing Ethical Considerations and Contemporary Issues into an Engineering Economy Course. American Society for Engineering Education Annual Conference Proceedings.

McCreanor, P. T., Burtner, J. A., Mahaney, J. M., Palmer, J. P., and Juang, J. (2002). Introducing Fundamental Technical Concepts in a Freshman Design Course. ASEE/IEEE Frontiers in Education Conference Proceedings.

Burtner, Joan. (2002). The Ford/Firestone Controversy: A Lesson in Problem Identification. American Society for Engineering Education Southeastern Section Conference Proceedings.

McIlwain, H. Burtner, J., Dane, F. & Hensel, L. (February 14, 2002). A Comparison of Mathematics Education Outcomes for Elementary-school Girls in Two Environments: A Single-sex Science-focused Experience and Co-educational Engineering-focused Experience. Poster Presented at the American Association for the Advancement of Science Annual Conference, Boston MA.

Burtner, Joan. (2001). The Use of Quantitative and Qualitative Measures to Evaluate a Summer Camp for Elementary School Girls. American Society for Engineering Education Annual Conference Proceedings.

Burtner, Joan. (2001). Engineering, Technology, and Society: Increasing the Dialogue Between Liberal Arts Majors and Engineering Students, American Society for Engineering Education Annual Conference Proceedings.

Burtner, Joan. (2000). Teaching Freshman Students to Assess Team Performance. American Society for Engineering Education Annual Conference Proceedings, CD-ROM.

Burtner, Joan. (2000). The Use of Tiered Mentoring to Attract Girls to Engineering. American Society for Engineering Education Annual Conference. (Presentation only)

Burtner, Joan. (2000). Assessment in Engineering Education: A Review of the Literature. American Society for Engineering Education Southeastern Section Conference Proceedings, CD-ROM.

Burtner, Joan and Laura Moody. (1999). Increasing the Use of Collaborative Learning Techniques in an Integrated Economics and Engineering Economy Course. American Society for Engineering Education Annual Conference Proceedings, CD-ROM.

Burtner, Joan. (1998). Using K'NEX to Stimulate Interest in Engineering at a Summer Camp for Middle School Students. American Society for Engineering Education Annual Conference Proceedings.

Moody, Laura and Joan Burtner. (1998). Using Collaborative Learning Techniques to Integrate Economics and Engineering Economy at the Freshman Level. American Society for Engineering Education Annual Conference Proceedings, CD-ROM.

Burtner, Joan. (1997). Nine Years of Freshman Design Projects at Mercer University. American Society for Engineering Education Annual Conference Proceedings, Milwaukee, WI. Session 2553, CD-ROM.

Kelley, Benjamin, Joan Burtner and Allen Grum. (1996). An Experimental Program to Enhance Retention of At-Risk Freshmen. American Society for Engineering Education Annual Conference Proceedings.

• Chief Proctor, Section 1525 American Society for Quality (2006 to 2013)
• Chair, Section 1525 American Society for Quality (2005)

• Manuscript Reviewer, Journal of Engineering Education (2007, 2006, 2004)

• Program Evaluator, "An Advanced Engineering Analysis Center to Enhance the Undergraduate Experience" funded by the W.M. Keck Foundation (2003-2005)
• Principal Investigator, EiF03.09, "A Retrospective Study of Freshman Engineering Attitudes and Persistence Toward a College Degree"
• Chair, Industrial Engineering Division, ASEE-SE (2002-2004)
• Institutional Researcher, Engineering Information Foundation Grant 98-4 (Perceptions vs. Performance: The Effects of Gender & Ethnicity Across Engineering Schools) 1998, 1999, 2000, 2001
• FE Review Instructor, Engineering Economy, 1997, 1998, 1999, 2000, 2001, 2002, 2003

• Session Moderator, IERC 2005, Research in Engineering Education I

• Session Moderator, ASEE-SE 05, Integrating and Emphasizing Liberal Arts and "Soft Skills”

• Session Moderator, ASEE 03, Session 1392, Retention: Keeping the Women Students

• Session Moderator, ASEE-SE 02, Industrial Engineering Session 2
• Session Moderator, ASEE 01, Session 2661, Liberal Ed Across Cultures & Disciplines
• Session Moderator, FIE 97, Session S4E , Instructional Methods
• Peer Reviewer, FIE 97, ASEE 98, FIE 98, FIE 99, ASEE 99, FIE 00, ASEE 00, ASEE-SE 01, FIE 01, ASEE 02, ASEE-SE 03, ASEE 03
• Developer (with Associate Dean Dr. Guerry Backer), Fall 1996 Faculty Forum: Advising Students for the Semester Transition
• Course developer, SCP 451 (Engineering, Technology and Society), 1996
• Course developer, Engineering Economy for Industry, Brown & Williamson, 1997
• Course developer, Engineering Statistics for Industry, Brown & Williamson, 1997
• Director, ESCAPE Summer Engineering Camp for Teens (1996,1997,1998,1999,2000)
• Director, Mercer TECH Engineering Outreach Program (2000, 2001, 2002, 2003)
• Judge and Presenter, Georgia State Science and Engineering Fair ( 2001)
• Competition Judge and Web Site Judge, Georgia BotBall Competition, (2001-2002)

• ASQ Certified Quality Engineer 2005 - present
• School of Engineering Teacher of the Year Award 1995-96
• School of Engineering Freshman Advisor of the Year Award 1996-97, 1993-94
• Charter Member, Tau Beta Pi, Georgia Beta Chapter, 1992

• American Society for Engineering Education
• Institute of Industrial Engineers, Senior member
• Healthcare Information and Management Systems Society
• Society for Health Systems
• American Society for Quality, Senior member

• Member, Dean Search Committee ( School of Engineering ) (2017-2018)

• Member, Promotion and Tenure Committee ( School of Engineering ) (2006-2008)
• Member, Curriculum Committee (School of Engineering) (2008 - 2010)

• Member, Assessment Committee ( School of Engineering ) (2006-2008, 2001-2002)

• Member, Scholarship and Academic Standing Committee ( School of Engineering ) (2004-2005)

• Member, Safety Committee ( School of Engineering ) (2004-2005)

• Member, Equipment Committee (School of Engineering) (2008-2010, 2004-2005, 2000-2001)
• University Assessment Council, 2003 to present
• Chair, Recruitment and Retention Committee (School of Engineering) (2003-2004,  member: 2002-2003, 1996-1997)
• Counselor, Mercer Society of Women Engineers, 2003 to 2007
• Faculty Advisor, Mercer Society of Women Engineers, 1992-2002
• Chair, Committee on Committees (School of Engineering) (2001-2002, member 2002-2003)
• Member, Residential Learning Communities Task Force (2002)
• Member, SACS Peer Assessment Team (University-wide) (2001-2002)
• Member, SACS General Education Assessment Team (University-wide) (2002)
• Member, Discrimination and Harassment Prevention Board (University-wide) (1997-present)
• Member, Women’s Caucus Executive Board (University-wide) (1998,1999)
• Member, Community Outreach Partnership Center Grant Steering Committee(1998, proposal funded 1999)
• Member, School of Engineering Search Committee for environmental engineering faculty (1997,1998)
• Member, School of Engineering Search Committee for industrial engineering faculty (1997,1998,2000)
• Member, Search Committee for director of first year programs/academic advising (University-wide) (1997)
• Faculty House of Delegates Executive Committee (1995)
• Faculty House of Delegates (member 1994, alternate 1993)
Back to top

PORTFOLIO RESUME (October 28, 2005)