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Spring 2013 Courses
ISE 468 ETM 568
Healthcare Process Improvement
Instructor, Dr. Joan A. Burtner, Certified Quality Engineer
Associate Professor of Industrial Engineering
Updated April 29, 2013 12 noon
SyllabusforISE468Spring2013withISBN revised Jan82013
SyllabusforISE568Spring2013withISBN revised Jan82013
Class
Day |
Class
Activity/Topics |
Homework
Assignment |
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W Jan 9, 2013 |
ISE468S13 Ozcan Chapter_1 JMB part1 Jan9 | Study for acronym quiz based on Wednesday's lecture | |
M Jan 14, 2013 |
ISE468S13 Ozcan Chapter_1 JMB part2 Jan13 Institute of Medicine Report To Err is Human |
Study for quiz on pages 1-5 of To Err is Human | |
W Jan 16, 2013 |
Institute of Medicine Report Crossing the Quality Chasm: A New Health System for the 21st Century |
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M Jan 21, 2013 |
Holiday |
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W Jan 23, 2013 |
ISE 468 Data Set 1 | 1. Conduct a two-sample t-test on one of the responses in Data Set 1 (avg pt falls, case mix index, etc). 2. Conduct a Mood's Median Test on one of the responses in Data Set 1. 3. Bring a printout of your Minitab results to class on Monday. 4. Annotate your Minitab results with a decision and a conclusion for each hypothesis test. 5. Be sure to write your name on each page you submit. |
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M Jan 28, 2013 |
ISE468S13 The Institute of Medicine Jan28 |
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| W Jan 30 | Spring2013 NonparametricLecture1 Jan302013 | Complete worksheet on terms and acronyms in "Real-time forecasting of pediatric intensive care unit length of stay using computerized provider orders" article. | |
| M Feb 4 | designing parametric and non-parametric experiments (one factor and two factor) ISE468 ETM 568 Hypothesis Testing Template for One Factor Experiment DISTRIBUTE ISE468 ETM 568 Hypothesis Testing Template for TwoWay ANOVA DISTRIBUTE |
Conduct the two experiments you designed. Report the results of the Kruskal-Wallis using the one factor experiment hypothesis test template. Report the results of the twoway ANOVA using the TwoWay ANOVA hypothesis testing template. Each team should submit one two-way ANOVA template and one one-factor experiment template. |
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| W Feb 6 | ISE468S13 Nursing Interruptions Feb 6 | Read "Characteristics of Work Interruptions During Medication Adminstration". Be prepared to discuss results and conclusions in class on Monday. | |
| M Feb 11 | reviewed Exam 1 topics (Ozcan will not be covered on Exam 1)
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| W Feb 13 | Exam 1 | Read the Evidence-based Pediatric Fall Prevention Program article. Write down the answers to the following questions. 1 What was the study design? 2 What is the name of the form used to collect data for the pilot study? 3 What did the researchers conclude about the sample size used in the pilot study? 4 What was the hospital-wide logo for the fall preventin program? 5 The prevention program reduced falls by what percentage? |
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| M Feb 18 | ISE491S13F09 Ozcan Chapter_9 Lecture 1 JMB | ||
| W Feb 20 | ISE491S13F09 Ozcan Chapter_9 Lecture 2 JMB | Read Chapter 9 in Ozcan. Do problems 9.1 and 9.2 on page 232. | |
| M Feb 25 | Using Minitab to build variables and attributes control charts. | Read "Applications of Statistical Quality Control to Cardiac Surgery". Be prepared for a brief quiz on the SQC aspects of the article. | |
| W Feb 27 | SQC Quiz Discussion of objective/subjective and human subjects research protocols. | Re-read Chapter 9 in Ozcan. Do problems 9.4 and 9.5. | |
| M Mar 4 | Problem 9.5 b and c The Measurements section should have included the fact that there were 3222 discharges. Problem 9.5 d Use the equation on page 221 to calculate Hours of Direct Patient Care -- Note that the direct nursing care hours are included in parentheses in the Patient Classification section. |
Use the March 4 data set to develop a valid 2x3 ANOVA. | |
| W Mar 6 | ISE 468 data March 4 2013 | ||
| M Mar 18 | ISE468ETM568S13 Ozcan Chapter_6 JMB v4 slides 1thru21 | Problem 6.1 Problem 6.4 a and b | |
| W Mar 20 | Lean Healthcare - The Identification of Waste JMB | ||
| Lean Healthcare - Value Stream Maps JMB | |||
| ISE 468 Overview of the Balanced Scorecard in Healthcare JMB | |||
| M Mar 25 | Guest Speaker - Ms. Susan Barkley Director, HCA |
Be prepared for a quiz on the following terms from the Lean Six-Sigma for Healthcare Glossary distributed in class on Monday. Black Belt, Champion, Cost of Quality, DPMO, KPIV, sigma quality levels, SIPOC, SMART, voice of the customer and voice of the process |
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| W Mar 27 | Quiz on Lean Six Sigma for Healthcare terms. | ||
| M Apr 1 | ISE 468 April 1 2013 class data | Write a one-page 12 pt Times New Roman single-spaced summary of the things we discussed in class (ICD-9, the statistical properties of the data set, potential inferential statistical methods, etc.). Include your name and the date at the top of the page. Name your file yourname_initial data analysis. Email it to me by 2:45 on Wednesday, April 3. | |
| W Apr 3 | Review of Chi-Square Methods in Minitab | a) Using the April 1 class data, develop a data column that labels patient weight according to the low, medium, and high categories we established in class. Conduct a Chi-Square Goodness of Fit Test for the following proportions: low=20%, medium=50%, and high= 30%. b)Conduct a Chi-Square Test for Independence between Gender and Patient Weight using the categories we established in class. Write a brief memo describing your methods and your conclusions. Submit one memo per team. Email it to me by 2:45 on Monday, April 8. |
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| M Apr 8 | Data Analysis and Manipulation: Procedure Codes and Diagnosis Codes | Using the assigned teams, design and conduct an ANOVA using procedure codes as the factor and total charge as the response. You do not need to use all of the procedure code data in your design. Your experiment must include at least 21 observations (patient id's) and at least 3 levels of the factor. Put the data for your experiment an Excel file. Include ISE 468 and your first names in the title of the Excel file. Write a brief memo describing 1) your choice of levels of the factor 2) the analysis technique, and 3) your conclusions. Each team should email a single memo and the Excel data set to me by noon on Saturday. | |
| W Apr 10 | No class attendance - Submit team data analysis project by noon on Saturday. | Read Chapter 1 of Pursuing the Triple Aim. Be prepared for a quiz on Table 1.1 " Simple Rules for the Twenty-First-Century Health Care System". | |
| M Apr 15 | Pursuing the Triple Aim Quiz |
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| W Apr 17 | MCCG Guest Speaker Drew Elrod, MBA, CHFM | Innovation Engineer |
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| M Apr 22 | Exam 2 Topics: 1. Ozcan Ch 1, 6 and 9 (concepts, definitions, acronyms) 2. Computation problems Ozcan 6.1 6.4 9.1 9.2 3. Design of experiments (parametric, non-parametric) - choice of experiment, interpretation of output provided NOTE: You will not be allowed to use computer programs (Minitab or Excel) for this exam. 4. Never events 5. Statistical Quality Control - types of charts, special cause vs. common cause |
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Read the Preface and Chapter 1 of Pursuing the Triple Aim. We will have a quiz on that material on Wednesday. |
Read the Preface and Chapter 1 of Pursuing the Triple Aim. We will have a quiz on that material on Wednesday. |
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| W Apr 24 | Ch3 Ch5 Ch 7 Measuring Healthcare 4 Measuring Healthcare 6 Measuring Healthcare 8 | ||
| M Apr 29 | Final Exam Distributed | ISE 468 ETM 568 Fianl Exam publish | |
| R May 2 | Final Exam Due | ||
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| Reference materials: | |||
| IDM404Spring2012_hypothesis testing review Part1 DISTRIBUTE | |||
| IDM404S12 HowtoBuildandAnalyze a TWO-WAY ANOVA using Minitab15 | |||
| Burtner Nonparametric examples 1 2 3 4 without solutions for Tuesday March 20 2012 publish | |||
| IDM404S12 How to Conduct Two Way ANOVA in Excel | |||
| IDM404April102012data | |||
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