Fall 2012 Courses

ISE 428

Instructor, Dr. Joan A. Burtner, Certified Quality Engineer

Syllabus for ISE 428 Fall 2012

Class Schedule     Updated Dec 7, 2012   12:42 pm

ClassDay
In-class Activities
Homework Assignment
 Aug 22  Statistics Quiz Complete the Hypothesis Testing Template using the data from Problem 4 presented in class  -  Hard copy due Aug 27, 2012.
Aug 27

Reviewed Hypothesis Testing Template for One-Factor ANOVA.  Analyzed Minitab ANOVA graphics.

Aug272012

Google Ankush Bhagat.  Read his article titled "Enhancing Hospital Health Information Management using Industrial Engineering Tools". Be prepared for an acronym quiz on Wednesday.
Aug 29 Acronym quiz based on Health Information Management article. Discussed seven basic quality tools. Distributed potato chip manufacturing article. Be prepared for an acronym quiz based on potato chip manufacturing article on Wednesday, Sept 5.
Sept 5 Acronym Quiz 2  discussed article on medical device manufacturing company. Be prepared for an acronym quiz based on medical devices article on Monday, Sept 10.
Sept 10 Acronym Quiz 3  Student presentations on Chapter 27 quality control tools

ISE 428 Fall 2012 Multiple choice template

Student teams use the multiple choice template to build 5 multiple choice questions related to the quality tool presented in class.

Student teams build 5 additional multiple choice questions related to any of the other six quality control tools.

Bring hard copy to class on Wednesday.

Sept 12 Reviewed construction of multiple choice questions.  Introduced the concept of BoK. Discussed nominal, ordinal, and interval scales. Bring text to class.  Be prepared for open book multiple choice quiz.
Sept 17

Administered open book quiz on Ch 27. 

Reviewed content from basic statistics chapters.

Prepare 3-6 slide PowerPoint presentation on assigned Quality Management and Planning Tool. Bring electronic version to class and be prepared to make presentation on Wed. Sept 19
Sept 19 Presentations/constructive feedback  
Sept 24 Presentations/constructive feedback

Revise your presentation based on feedback given to you and other classmates. Save the file as yourfullname_thetechniquename. Example JoanBurtner_valuestreammap. Submit final copy of PowerPoint presentation including footer (ISE 428, your name, date) by noon on Wednesday. Include the name of the tool/technique in the subject line of the email. The subject line of the email should also include your name, date and course.

 

Sept 26 Presentations/constructive feedback Submit 5 multiple choice questions related to your Ch 28 presentation.  Use the multiple choice template.
Oct 1 Continuous Improvement Techniques Chapter 29 part 1 Extension of Sept 26 assignment: Submit 5 multiple choice questions related to your Ch 28 presentation.  Use the multiple choice template.
Oct 3

Continuous Improvement Techniques

Chapter 29 part 2

Prepare for an open book quiz on Chapter 28. 

Write a critique the PowerPoint slides in the Introduction to Lean Six Principles presentation.  IntroductionToLeanPrinciplesISE428 September2012 Include at least 4 positive and 4 needs improvement statements.

Oct 8 Handout: Baldrige Performance Excellence Program 2011-2012 Criteria Prepare for an open handout quiz on the Baldrige Performance Excellence Program Glossary of Key Terms.
Oct 10 quiz1 - Baldrige Performance Excellence Program Glossary of Key Terms.  
Oct 15

quiz2 - Baldrige Performance Excellence Program Glossary of Key Terms

Company Interview assignment and questions finalized

Fall 2012 ISE 428 Company Interview Questions JMB due date Nov142012

Email the company and name of your interviewee to Dr. Burtner.

Oct 22 quiz3 - Baldrige Performance Excellence Program Handout Study for Test 1
Oct 24 Test 1 October 24, 2012

Find a journal article related to quality in the industry of the person you will be interviewing.  Examples:

GEICO - insurance industry or customer service by telephone 

YKK - clothing or clothing accessories manufacturing, military equipment

Write a summary and critique of the article.  Submit a full text printout of the article with your critique. (Due October 29)

Oct 29 Reviewed Company Interview progress  
Oct 31 CQE text Section 1 part 1  
Nov 5 CQE text Section 1 part 2  
Nov 7 PDR  
Nov 12 Group Journal Critiques Refine critique and submit it electronically before Nov 14
Nov 14 Career Fair Find a journal article using the search words Root Cause Analysis or Failure Modes and Effects Analysis. The article must be at least 5 pages long. Send an electronic version to Dr. Burtner for approval.  Once approved, develop a summary and critique of the article.  Be sure to include your name, the date submitted, and a full citation (APA or MLA) of the article. Submit the printed full text of the article along with your summary and critique. Due date: Nov 20 9:25 am
Nov 19 Complete your written company interview report. Place it in the acrylic box outside my office door before 9:25 am on Nov 20  *No class attendance required

Build a 6-12 slide presentation based on your quality interview.  Save it in Powerpoint 2003 format. The title of the file should include your name and the name of the interviewee. 

Example JoanBurtnerinterviewsHillaryClinton.ppt 

Email it to Dr. Burtner by 2pm on Nov 26.

  Final Exam 2:30-4:30 Dec 12

1.Open Book: Chapters 2,12,23 (single or double sampling of attributes, plan design using nomogram),27, 28, 29,34,35,36, definitions from Glossary

2.Data Analysis and Interpretation of Minitab Output