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Fall 2012 Courses
IDM 355 Quality Management
Instructor, Dr. Joan A. Burtner, Certified Quality Engineer
Associate Professor of Industrial Engineering
Syllabus for IDM 355 Fall 2012 with ISBN
Homework and Exercises
Updated Oct 16 2012 4:25 pm
| Lecture
/ Class Notes |
Assignment |
Due Date | ||
|---|---|---|---|---|
Introduction to quality management. Discussion of development of fishbone diagrams. |
HW 1 | Build a fishbone (cause-and-effect) diagram for the problem "failed my first statistics quiz" | Aug 23 | |
| Review two-sample hypothesis testing using Minitab. | HW 2 | Be prepared to talk about the differences in two-sample hypothesis testing using Minitab and Excel. | Aug 28 | |
| HW 3 | ||||
| HW 4 | ||||
| IDM355 TwoWayAnova Minitab Format | ||||
| IDM355F12 HowtoBuildandAnalyze a TWO-WAY ANOVA using Minitab15 | ||||
IDM355F12_LeadershipLecture_DemingPrinciples (Besterfield Version) |
HW 5 | |||
IDM355 Sept 13 Lab Exercise Use the data on page 544 of your text to build a two-way ANOVA in Minitab and in Excel. Copy and paste the computer results to a Word file. Put your name on each page. Give the file the name IDM355Sept13yourname. Example: IDM355Sept13JoanBurtner |
HW 6 | Email the Word file to Burtner_J@Mercer.edu before Monday Sept 17 at 9pm. Bring a printout of the computer output to class on Tuesday. |
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reviewed one way ANOVA quiz results discussed two way ANOVA table and mathematical relationships developed interaction plots using Minitab HypothesisTestingTemplateExampleforTwoFactorDesign REVISED 91912 |
HW 7 | Use the hypothesis testing template to report the results of your Sept 13 lab exercise. | Sept 20 | |
| HW 8 | List two ways in which the School of Engineering follows Deming's 14 points. List two ways in which the School of Engineering violates Deming's 14 points. Submit by email. Put your name and the due date in the subject line of the email. | Sept 27 1 pm |
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| HW 9 | Give an example of a Win/Win and a Win/Lose situation in your life. Give an example of Covey's Habit 5. Give an example of Covey's Habit 6. Use a word processor and bring the printout to class. |
Oct 4 | ||
| TEST 1 October 9, 2012 | ||||
| Fall Break October 11, 2012 | ||||
| Reviewed Test 1 results. Completed discussion of chapter 3 (Kano). Introduced chapter 4 ( Maslow and Herzberg) | HW 10 | Build a Kano model for a cell phone (minimum 12 items). Include at least one item in each quadrant. | Oct 18 | |
| HW 11 | ||||
| HW 12 | ||||
| HW 13 | ||||
| HW 14 | ||||
| HW 15 | ||||
| HW 16 | ||||