Fall 2010 Courses
IDM 355 Quality Management
Instructor, Dr. Joan A. Burtner, Certified Quality Engineer
Associate Professor of Industrial Engineering
IDM 355 Fall 2010 Students
Final Exam Dec 14 7-10 pm
Homework and Exercises
Updated Nov 30, 2010 2pm
Due Date
IDM355F09_Lecture_QualityLeaders
Sept 7, 2010
Choose two of Deming's Fourteen Points. Discuss how your school does and does not adhere to those principles. (word-processed, minimum ½ page)
Update your PowerPoint presentation.
HW 14
Page 557 problem 5 and 6
Report results using hypothesis testing template.
HW 15
Pages 558-559 problem 8 and 12
Report results using the appropriate hypothesis testing template.
IDM355F09_Lecture_LeanHealthcare The Identification of Waste
IDM355F09 How to build a TWO-WAY ANOVA in Minitab 15
Healthcare Six Sigma
ISO9000 Article
Lean Six Sigma
Hermann Harvard Quality Management System for Behavioral Healthcare
SanGabrielValley FMEA example
IDM355F09_Lecture_An Introduction to Failure Modes and Effects Analysis
IDM355F09 Nov 24 Control Chart Simulation Lab