Fall 2010 Courses

IDM 355  Quality Management

Instructor, Dr. Joan A. Burtner, Certified Quality Engineer

Associate Professor of Industrial Engineering

IDM 355 Fall 2010 Students

Final Exam  Dec 14     7-10 pm

Homework and Exercises

Updated    Nov 30, 2010 2pm  

Assignment
Lecture / Class Notes

Due Date

HW 1

 

 
Sept 2, 2010
HW 2
Develop PowerPoint presentation on your chosen topic.

IDM355F09_Lecture_QualityLeaders

 

Sept 7, 2010

HW 3

Choose two of Deming's Fourteen Points. Discuss how your school does and does not adhere to those principles. (word-processed, minimum ½ page)

Sept 9, 2010
HW 4

Update your PowerPoint presentation.

  Sept 14, 2010
HW 5     Sept 16, 2010
HW 6   Quiz 1 Sept 21, 2010
    Sept 23, 2010
HW 7   IDM355F09_hypothesis testing examples Part 1 DISTRIBUTE  
    IDM355F09_hypothesis testing examples Part 2 DISTRIBUTE  
    **  
HW 8 Piedmont Hospital Project #1    
    Test 1   Oct.  12, 2010  
HW 9 Piedmont Hospital Project #2    
HW 10 Piedmont Hospital Project #3    
HW 11 Piedmont Hospital Project #4    
HW 12 Piedmont Hospital Project #5    
HW 13 Piedmont Hospital Project #6 draft presentation Piedmont Hospital Survey Analysis Powerpoint Nov 1 2010 5 pm rev4JMB draft230Tues PP2003  
       

 HW 14

Page 557 problem 5 and 6

Report results using hypothesis testing template.

  Nov 16

 HW 15

Pages 558-559 problem 8 and 12

Report results using the appropriate hypothesis testing template.

  Nov 18
     JMB Fall2010 How to build a TWO-WAY ANOVA in Minitab 15  
     Quiz on Tuesday  
       
       
       
    IDM355F09_Lecture QualityHistory DemingPrinciples publish  
       
    Test 2    
       
       
       
       
       
  IDM355F08_Lecture_QualityHistoryDemingPrinciples

IDM355F09_Lecture_LeanHealthcare The Identification of Waste

IDM355F09 How to build a TWO-WAY ANOVA in Minitab 15

 
 

Healthcare Six Sigma

ISO9000 Article

Lean Six Sigma

Hermann Harvard Quality Management System for Behavioral Healthcare

SanGabrielValley FMEA example

IDM355F09_Lecture_An Introduction to Failure Modes and Effects Analysis

IDM355F09 Nov 24 Control Chart Simulation Lab

 
  Data