Fall 2008 Courses

IDM 355  Quality Management

Instructor, Dr. Joan A. Burtner, Certified Quality Engineer

Associate Professor of Industrial Engineering

2008 Syllabus

Final Exam  Dec 9, 2008   7-9 pm

Room 215

Homework and Exercises

Updated December 8, 2008

Notes/Assignment

Due Date

HW 1

1. Choose one of the Total Quality Management Gurus. Find a journal article or magazine article written by or about that individual. Write a Journal Article Critique for the article you selected. Be prepared to summarize the contents of the Critique in class on Tuesday.

 
August  , 2008
HW 2
Deming   August 2008
HW 3
IDM355F08_Lecture_QualityLeaders   Sept 4, 2008
HW 4

IDM355F08_Lecture_QualityHistoryDemingPrinciples

Choose two of Deming's Fourteen Points. Discuss how your school does and does not adhere to those principles. (word-processed, minimum ½ page)

Sept 9, 2008
HW 5 Prepare for a quiz   Sept 11, 2008
HW 6      
     
HW 7 Study course notes on Brightman text   Sept 23, 2008
HW 8

Use the data from problem 9 on page 347 to conduct a paired sample t test. State null and alternate hypotheses.  Make a decision about the null hypothesis. Draw a conclusion about the prices.

Use the data from the Ch. 8 appendix (page 358) to conduct a two sample t test assuming equal variances. State null and alternate hypotheses.  Make a decision about the null hypothesis. Draw a conclusion about the mean at 160 degrees vs. the mean at 140 degrees.

***Prepare for Brightman Notes/ Excel Quiz***

  Sept 25, 2008
HW 9

IDM355F08 HypothesisTest Homework and Quiz

Reference: IDM355F08_hypothesis testing examples DISTRIBUTE

  Sept 30, 2008
HW 10      
HW 11 IDM355F08 Test2 DATA ONLY    
HW 12      
       
       
       
  Fall08 Company Interview Questions JMB updated due date  

Dec 11, 2008

12 noon

 

Project:  Write a 4-5 page paper (12 point Times Roman double-spaced) on one of the following topics:

"The Use of Basic Quality Tools in _______________"

"The Application of Six Sigma in _________________"

"Achieving the ISO 9000 Standard in _______________"

(healthcare, automotive industry, government, aerospace industry, banking, Indian healthcare, hotel services, fast food industry, textile manufacturing, education, etc)

Include a minimum of five references in your paper .

E-mail me for approval of your topic. I will not approve duplicate topics.

 

Dec 11, 2008

12 noon

 

Healthcare Six Sigma

ISO9000 Article

Lean Six Sigma

   
  The Final Exam is comprehensive and closed book.  Questions will come from both the Besterfield text and the Brightman text. Be sure to bring the Case Study Materials I distributed on the last day of class.  We will meet in Room 215.  You will have an opportunity to show me you know how to analyze data using Excel and Minitab.