Fall 2014 Courses

ETM 627 Quality Management  

Instructor, Dr. Joan A. Burtner, Certified Quality Engineer

Associate Professor of Industrial Engineering

Syllabus for ETM 627 Fall 2014 with ISBN

Homework and Exercises                    Updated Dec. 1, 2014      2:33 pm

Class
 Discussion/Notes  
Assignment
  
Aug 19, 2014

Introduction to Quality Management

 

QualityHistoryDemingPrinciplesDevorVersion2014publish

  

Order textbook if you haven't already done so

The Certified Manager of Quality/Organizational Excellence Handbook: Third Edition
 Westcott, Russell T.  672 pages. ISBN 978-0-87389-678-8. 7 x 10. Hardcover. 2006

 
Aug 26 Continuation: Deming's 14 Points    

ETM 627 F14 Theory of Constraints PUBLISH

 

BurtnerFall2014HypothesisTestingExamplesPart1REV3 no quiz DISTRIBUTE

    
  ETM ISE Multiple Choice Question Template    
Sept 2
  ETM 627 F14 ASQ Quality Costs PUBLISH    
   
Sept 9 ETM 627 F14 Quality Models PUBLISH   Teams prepare PP presentation on MBNQA winners  
     
Sept 16
 ETM 627 F14 ProjectManagement PUBLISH 91614    
  diameter data for ETM 627   Please email me your revised MBNQA PP before 1pm Sept 23.  
Sept 23 ETM 627 F14 QualityMethodsAppliedtoPowderCoatProcess IIE Annual Conference Presentation by JMB      
  ETM 627 F14 MeasurementAssessmentMetrics v10 PUBLISH 92214      
Sept 30 Burtner Fall2014 Hypothesis Testing Examples Part 2 v3 DISTRIBUTE      
       
Oct 7 ETM 627 F14 Management Skills and Abilities PUBLISH 10714      
       
Oct 14 Quiz: Conduct Hypothesis Tests Using Minitab      
       
Oct 21

in-class open-book MIDTERM EXAM

Chapters 8, 10, 12, 13, 14, and 15

      
       
Oct 28

ETM 627 F14 Lecture_Supplier Partnership PUBLISH

Teams write a one-page memo reporting the results of the two-way ANOVA and interaction plot. Include recommendations to management based on your results. Assume the individual who reads the memo has some knowledge of statistics. Be sure to report p-values, but do not use terms such as "null hypothesis" or "Reject Ho".

Email the memo to me before 8pm.

      
       
Nov 4      
       
Nov 11 Recall Drop Side Cribs Joan Burtner example with guidelines      
         
Nov 18 ETM 627 F14 Air Bags New York Times      
  ETM627F14AirBags Reuters Fishbone Diagram      
Nov 25

ETM627 PP97 Boeing Baldrige Award Presentation Final

ETM627 PP97 Concordia Publishing House Dunbar

ETM627 PP97 Heartland-Health_MBNQA Final

ETM627 PP97 K and N Management MBNQA_Final

ETM627 PP97 Pearl River School District Brett

ETM627 PP97 Purina Quality Award Presentation Lambertson

      
       
Dec 2 in-class FINAL EXAM      
 

627F14 980 Ventilator System - Rebecca King

Callier_ETM627_Almond_Recall

ETM627 Hockenberger Tectron USB Charger Recall

ETM627_seward_recall_ignition switch

ETM627F14 Borisov batteries Product recall

ETM627F14 Demers Vertebral Body Replacement Recall

ETM627F14 Grose vascular snare Recall

ETM627F14 Jones Trident UV Sanitation System Recall Presentation

ETM627F14 Recall Airworthiness Directive Steve Warren

ETM627F14 RecallFordFirestoneJoeyMoore

ETM627F14 Todd RecallToyotaStickingAccelerators

ETM627F14 Yager Chassis Electronic Module Recall Slideshow

 

 

  

 

ETM627-JustinBlount-AspenVolareRecall

ETM_627_Recall_USB_Charger_Peavy

ETM627F14 Product Recall Pinto Gaunt

ETM627F14 Atzmon Recall of Franklin Fuel Hose

ETM627F14 Duan Mazda 6 Gas Tank Spider Recalls

Lambertson ETM 627 Recall Presentation Ford steering column Fall 14

ETM627-Recall MMs_Brett

ETM627F14 Malone Gamewell Fire Alarm Recall

ETM627recall_Swinton trampoline recall

ETM627F14 Doan Honeywell Flight Management Systems

ETM627RecallAOSmith75GallonGasHotWaterHeaterSydneyHerrin